YEARS' EXPERIENCE
TRAINER EXCELLENCE RATING
IMPLEMENT INSIGHTS POST-TRAINING
AVG ROI ON COMMUNICATIONS TRAINING*
ORGANISATIONS SERVED
We help professionals and organisations close the gap between intention and impact, creating more compassionate, effective and inclusive workplaces.
At Luminescence, we believe the most powerful changes in any organisation come from the people inside it. Our work draws on social neuroscience, positive psychology and behavioural insights to help leaders, managers and teams communicate better, lead with confidence, and build the resilience to thrive.
We work across professional services, financial institutions, the third sector, academia and beyond — always tailoring our approach to your people, your culture and your goals. Nothing we deliver is off the shelf.
Founded in Cambridge in 2012, Luminescence is led by Anna Marsden (MA, BA Hons), a qualified trainer, ICF-accredited coach and Emergenetics® practitioner with over 20 years of hands-on experience.
We work with HR teams, L&D professionals, people managers and executive sponsors to design programmes that land. Not just in the training room, but back in the day job, in real conversations, under real pressure.
Whether it’s a one-off masterclass, a sustained leadership development programme, or one-to-one coaching for a high-potential individual, we bring the same rigour, warmth and energy to everything we do.
“Your feedback was phenomenal — literally amazing. You make me look very good in front of the client and I couldn’t be more grateful.” — Client, Financial Services
What we do
We help your people grow
Our services are designed to work together or as standalone commissions. Each one is grounded in evidence, tailored to your context, and delivered with genuine human expertise.
Training
Interactive, energising programmes across communication, leadership, DEI, resilience, digital wellbeing, behavioural insights and management skills. Delivered in-person or virtually.
One-to-one coaching
ICF-accredited, Barefoot®-certified coaching grounded in social neuroscience and positive psychology. For leaders, managers and high-potential individuals ready to make a meaningful step forward.
Facilitation
Action Learning Sets
Emergenetics®
Science-backed psychometric profiling that reveals how people think and behave at work. We use Emergenetics® to unlock cognitive diversity, strengthen team communication and support self-awareness.
Resilience & Wellbeing
Our process
Think. Share. Grow.
Every commission we take on — from a single workshop to a long-term learning programme — is guided by our proprietary three-stage process. It ensures that everything we deliver is shaped to your people, your culture and your objectives.
Think
We research your organisation, your people and your goals. We design content that is academically grounded, sector-relevant and genuinely bespoke to you.
Share
We deliver — live in the room or virtually — with high energy, psychological safety and participatory methods that make learning stick for every type of learner.
Grow
We evaluate. Every session is measured against its objectives. We track what participants take away, implement and build on — because learning that doesn’t change behaviour isn’t learning.
Our values
What guides every decision we make
These aren’t aspirations. They’re the standards we hold ourselves to in every client relationship, every session, every conversation.
What people say
The proof is in the room
Training Participant: EVE Female Leadership Prog
Nationwide
“Honestly, this was one of the best training sessions I’ve been on.
Anna was brilliant and made time fly by getting us moving about the room in different groups. This session relit a fire under me to reconnect with the subject.”
Jeffrey Bucholtz
Learning & Development Specialist, (R)Evolve Consulting
“Anna is REMARKABLE. She is productive, efficient, creative, and empathic.
She is a superb communicator with an uncanny ability to connect with people.
Her expertise around issues of gender, sexuality, and the workplace is only surpassed by her ability to share that knowledge with others — to educate and to advocate.”
Training Participant: 'Breaking Barriers'
Pride in Leadership
“Anna is a great training leader, she is engaging and ensures everyone gets involved.
There’s no awkwardness or weird vibes as there can be in some sessions.
Would highly recommend for anyone looking to build their own confidence and become a pioneer for other LGBT members of staff!”
Who we’ve worked with
Trusted across sectors by organisations that put people first
From global financial institutions and leading law firms to universities, charities and public bodies — we work wherever there are people who want to communicate, lead and collaborate better.
✓ Public, private and third sector ✓ UK and international delivery ✓ Fully bespoke